September 15, 2015
Phone meetings are the norm for large groups of people that work remotely in various workplace scenarios across the miles. As participants from diverse cultures and varied industries meet online to plan big business, productive phone meetings are invaluable to the success of a project. With a few powerful tips related to the four phases of your call, you can host seamless large-group phone meetings that produce results, every time.
May 18, 2015
When you invest in an effective marketing automation strategy for your business, make sure it includes VoIP call tracking tools. While marketing automation is well suited for email and social media connections and tracking, you may want a capable method to track and manage relevant phone calls as well. Consider some of the features you should look for in a VoIP call tracker and how it can boost your marketing campaigns for increased sales.
May 4, 2015
Desk phones are becoming a rarity and may be entirely replaced by the end of the year for some companies. Company-issued mobile phones and personal Bring Your Own Device (BYOD) policies are frequently more acceptable for many businesses. These devices are already replacing desk phones and headsets, as the equipment breaks down and contracts expire. As it becomes more costly to maintain and replace desk phones and components, companies are leaning toward future trends
January 22, 2015
In the absence of a dedicated system administration team, it is often difficult for an organization to manage its own servers. Administering in-house servers and securing them from various internal and external threats is a daunting task. If you don’t have a dedicated team for your organization’s telecommunications system, including telephony deployment and maintenance, it is best to invest in cloud-based PBX solutions!
January 6, 2015
“WebRTC is the ability to communicate live with somebody or something as if you were right there next to them. WebRTC fills a critical gap in the web platform as you can communicate in real-time just by loading a web page,” said Justin Uberti, Tech Lead on WebRTC, Google.
In simple words, WebRTC is about real-time peer-to-peer communication via a web browser! This communication may be in the form of voice, data or video. Robust, plugin, and latency-free communication over complex web have been a dream for as long as we can remember. WebRTC is the answer to this long-awaited quest. The vision of WebRTC is to realize real-time communication capabilities (voice, data, and video) in all web browsers.
December 3, 2014
The new miracle of this century is cloud computing! A steady transition is taking place, and most of the real world applications are being shifted to the cloud for many reasons. One of the most important benefits in a cloud platform is the cost effectiveness of a sophisticated built-in collaboration and sharing mechanism. Both a converged infrastructure and shared services are at the core of the cloud computing philosophy.
October 20, 2014
Smart planning is always at the core of great projects. If you are going to deploy a PBX system within your organization, it is usually a good practice to draw a rough sketch on a whiteboard or a piece of paper. During this planning process, you come to understand the importance of some steps you might have skipped had you moved directly into the execution phase. It is good practice to define the challenges and goals for your business.
October 3, 2014
As advancing technologies in cloud, mobility, and speed take business communications to new heights, both enterprises and individuals seek a balance between trusted data security, seamless and transparent experiences, and strategic solutions that promote business productivity. Competition is the key driver for expanding Internet businesses, and integrated business communications solutions that support remote workforces and engage customers will give companies an edge. Let’s look at the business communications trends for 2015.
September 15, 2014
It is a time when business communications are perhaps the most critical factor for entrepreneurial success. When you consider business communication technology in 2015, at least three trends should be coming to mind toward next-generation communication and collaboration.
September 8, 2014
Voice over Internet Protocol (VoIP)—or the ability to use phone service online over the Internet—is a cost-effective solution that works together with Customer Relationship Management (CRM)—the system used to manage your customers’ interactions. It is a marriage in which every business entrepreneur should be standing behind. By integrating VoIP and CRM, companies streamline their processes, improve business communications, and reach