March 16, 2015
If you recently left the coffee shop with more than a cup of joe; in fact, an earful of confidential product release details overheard in a loud and lingering phone call, it is no surprise. With communication options literally at your fingertips, the temptation to answer or place a call from any location at any time seems to be an acceptable practice, with no regard for good old-fashioned manners. In fact, what is phone communication etiquette and who needs it? If you are a business professional, what you do with your mobile devices matters. There are a number of new trends for making phone calls in 2015 that might affect your next business deal.
January 22, 2015
In the absence of a dedicated system administration team, it is often difficult for an organization to manage its own servers. Administering in-house servers and securing them from various internal and external threats is a daunting task. If you don’t have a dedicated team for your organization’s telecommunications system, including telephony deployment and maintenance, it is best to invest in cloud-based PBX solutions!
December 3, 2014
The new miracle of this century is cloud computing! A steady transition is taking place, and most of the real world applications are being shifted to the cloud for many reasons. One of the most important benefits in a cloud platform is the cost effectiveness of a sophisticated built-in collaboration and sharing mechanism. Both a converged infrastructure and shared services are at the core of the cloud computing philosophy.
September 8, 2014
Voice over Internet Protocol (VoIP)—or the ability to use phone service online over the Internet—is a cost-effective solution that works together with Customer Relationship Management (CRM)—the system used to manage your customers’ interactions. It is a marriage in which every business entrepreneur should be standing behind. By integrating VoIP and CRM, companies streamline their processes, improve business communications, and reach
January 17, 2012
A Hosted PBX is an IP telephony service where both the call platform and PBX features are hosted at the VoIP supplier data center(s). Using such a system rather than a traditional telephony system presents a number of key advantages to businesses.