August 24th, 2015 by The Modulis Team
Top 5 Wireless Headsets That Are Great for VoIP in 2015
Wireless headsets come in all shapes and sizes, but they are not all created equal. Many headsets provide hands-free wireless VoIP communication through Bluetooth technology while others require an existing USB port and smartphone. Some headsets offer noise-cancelling ear pieces. In this post, we explore the top five VoIP-capable wireless headsets.
Electronic Hook Switch (EHS)
As we describe headsets, it is important to learn about the Electronic Hook Switch (EHS) protocol that enables you to answer and hang up on calls through a wireless headset. Before EHS, you needed a base or some kind of handset lifter. This newer technology enables you to hear the phone when it rings through the wireless earpiece. In order to use EHS, the headset needs to have a digital serial control interface on top of a standard RJ-9 connector. Typically, you must purchase the serial control interface separately.
Plantronics – APC-42 EHS Cable for CS500 series
Microsoft LifeChat LX-6000
For around $40, the Microsoft LifeChat LX-6000 headset offers pristine sound at a great price, and this noise-cancelling microphone is one of the top in its class. This is a corded headset with a USB 2.0 connection. No software is required for use, and it is a plug and play set that provides all-day comfort in an ergonomic earpiece and a microphone that adjusts 270 degrees. Since this is a Microsoft product, it requires a PC with Windows 7, 8, or 8.1, and it is optimized for use with Microsoft Lync. It will work with other VoIP-enabled software as well. As a corded headset, this unit is not equipped with an EHS interface.
Plantronics offers the CS540, a wireless VoIP headset. In order to take advantage of EHS, you must also purchase their APC-45 adapter. The CS500 series offers multiple headset options ranging from a small and sleek Bluetooth-looking convertible device to an over-the-head model. These headsets are considered premium electronics in the $320 to $400 price range. Plantronics devices offer one-touch call answer, the ability to manage calls from up to 350 feet away from the base, and the ability to conference with up to three headsets.
Polycom & Jabra
Polycom® remains at the top of IP telephony. Their SoundPoint® IP and VVX 1500 business media phones work well with EHS. An RJ-9 direct-connect to a 2.5mm headset adapter is required for use with SoundPoint® IP phone models 320, 321, 330, and 331 (RJ-9 connectors are available in packs of five). The SoundPoint® 331 model is a corded headset paired with a desktop phone and an excellent piece of equipment. This model features a full-duplex hands-free speakerphone, up to two lines with up to two calls per line, the standard 2.5mm headset jack, and several other features for around $170. If you don’t need a desktop phone and only want a wireless headset, Polycom and Jabra offer a partnership called the Technology Partner Program wherebyJabra has enabled EHS to provide a wireless headset paired with a Polycom SoundPoint® IP phone. A Jabra wireless headset is priced in the $200 range.
Sennheiser’s SD Pro 2 is a -dual-ear wireless headset with a noise-cancelling microphone and HD voice clarity. For around the $260 price range, you get a headset that actually helps protect your hearing through Activeguard technology, especially helpful for those who spend a full day on the phone. While these devices require an additional adapter for EHS technology, they are an excellent option to connect both desk phones and softphones.
Logitech Wireless Headset H800
For a lower-priced VoIP-capable headset, the Logitech Wireless Headset H800 is modestly priced at around $80. This headset allows you to connect to and switch between devices such as a smartphones, PCs, or tablets. You can walk away from your PC and remain connected to a call, up to 40 feet away, through Bluetooth technology. While EHS is not or available for this model, this is an excellent product for the price.
Depending on whether you need EHS technology, you should look for VoIP-enabled headsets that offer high call quality, a noise-cancelling microphone, and an extensive roam range. For a high-end headset with EHS technology, you should expect to pay anywhere from $200 to $300. per . Selecting from these top five VoIP-capable wireless headsets for VoIP is a winning choice for the future of your business.