|   Call us at 1-855-MODULIS

Call Center System with asterCC™

Enterprise VoIP Call Center System with asterCC™ Technology

At Modulis, we work with industry-leading partner asterCC™ to provide a powerful and responsive hosted call center and IP PBX solutions. asterCC™ from Modulis is a full turnkey solution to help you to start, manage, and carry out business communication operations. This solution supports the Software as a Service (SaaS) model for call center or private branch exchange (PBX) systems.

 

  • Manage inbound and outbound calling for increased opportunities.
  • State-of-the-art technology with advanced calling features at no extra cost.
  • Powerful Customer Relationship Management (CRM) functions.
  • Receive call-center consulting services and a no-cost ROI analysis.

 

Talk to an Engineer

call-center

The asterCC™ Call Center Solution

asterCC™ from Modulis is a full turnkey solution offering advanced features for the modern business call center. Included are functions that allow you to operate a full IP PBX system as well as an enterprise level multi-line call center system. You manage every aspect of the system’s operation, you gain valuable insight into the day-to-day activities of the call center, and you receive robust reporting tools.

To further support your business, our call center system collects and analyzes large amounts of data; this resource can be used to improve customer relationships and generate sales.

IP PBX Solution

Get full PBX functionality for your business and your call center. Includes all basic PBX features and advanced enterprise level features.

 

Hosted Call Center Solution

Manage a wide variety of call center tools and reporting systems from web-based control panels. As calls are received, customer contact information along with historical records appear on a screen. An Interactive Voice Response (IVR) menu can be used to query specific information. The asterCC™ reporting tools allow you to extract significant information from calls.

 

Customer Relationship Management (CRM) Solution

Extract and assess customer data that is directly linked to your past, present, and future sales. This system provides critical planning, forecasting, and insightful options for your business with the aim of increased sales and increased relationship management.

Identify target customers, optimize your sales management, streamline cross-department information exchange, improve customer relationships, and identify customers’ needs. Decrease your customer acquisition costs through data-driven, focused marketing activities. Increase sales by identifying areas for improvement and providing better customer services. Your Sales, Marketing, and Customer Service groups work together to make business improvements.

The asterCC Call Center™ Advantages

The asterCC™ from Modulis call center and hosted IP PBX solution gives you a great competitive edge for your business.

Reliability: The reliability of Modulis with the power of asterCC™ offers 99.999%  uptime, 24/7/365 quality control, dual providers, high-quality voice, the highest level of security, superior products, high-end redundancy, and multiple carriers.

Features: Thousands of enterprise level features and customization options give you a full set of tools to manage your call center in the manner you desire.

Cost Savings: Fulfill your organizational needs and get the features and support you desire at a considerable cost savings.

Premium Enterprise Support: Receive top-level enterprise support from the Modulis team. Get assistance with system integration, setup, and management.

Getting Started is Easy

Learn more about Call Center VoIP by Modulis.
Contact Us Today.

Start Here

Call Center System with asterCC™ Features

The features of asterCC™ from Modulis are extensive for each solution subset:

IP PBX FEATURES
Complete Phone System – Call Switching, Routing and Queueing Fax Capability
Account Groups Inbound / Outbound Routing
Blacklisting Ring Groups
Conference Calls Trunks, Trunk Groups, Trunk Templates
Extensions, Extension Templates Voicemail

 

CUSTOMER RELATIONSHIP MANAGEMENT (CRM) FEATURES
Integrate Existing CRM System With New Call Center Extracting and Reporting of Valuable Customer Information
Create Sales Campaigns Data Analytics and Reporting Functionality
Automated Access and Data Sharing for Important Customer Information Keep Customer Call Recordings and Catalog Data for Future Business Use
Target Audience Data Discovery

Call Center System with asterCC™ Integration

Call Center with asterCC™ from Modulis is flexible in that it can be fully integrated with your current operating systems and equipment. Your customer data can be made available on your system through a secondary development interface using asterCC™, and you hold administration privileges for account setup and permissions.

Get Started by Requesting a Proposal Today

Request a Proposal

International Calling Rates

Get competitive domestic and
international VoIP calling rates.

View Rates

Check Your Number Portability

Take your current phone number
with you when you switch.

Check Your Number

VoIP Resources

Learn about VoIP industry news and
resources at the Modulis Blog.

View Our Blog

Follow Us on the Web -
Thousands Already Have