- October 29, 2015Read more
Staying connected has become easy with the use of modern smartphones that keep us in touch with friends, family members, and coworkers. Voice over IP (VoIP) technology has further enhanced that personal connectivity through an Internet connection. As mobile phone plans have morphed, so has VoIP technology, which enables smartphone owners to use their data plans to place and receive phone calls rather than use the minutes on their home or business phone plans. This article will examine some mobile VoIP smartphone apps compatible with Session Initiation Protocol (SIP).
- September 15, 2015Read more
Phone meetings are the norm for large groups of people that work remotely in various workplace scenarios across the miles. As participants from diverse cultures and varied industries meet online to plan big business, productive phone meetings are invaluable to the success of a project. With a few powerful tips related to the four phases of your call, you can host seamless large-group phone meetings that produce results, every time.
- August 24, 2015Read more
Wireless headsets come in all shapes and sizes, but they are not all created equal. Many headsets provide hands-free wireless VoIP communication through Bluetooth technology while others require an existing USB port and smartphone. Some headsets offer noise-cancelling ear pieces. In this post, we explore the top five VoIP-capable wireless headsets.
- August 14, 2015Read more
Asterisk has been supporting Skinny Call Control Protocol (SCCP) for a number of years, and you simply need the SCCP module in order for it to work. If you want to use an SCCP phone with Asterisk, this tutorial guide will offer a method in which you can accomplish this. SCCP was developed by Cisco, so their phones are the most common IP phones using this protocol. If you currently own Cisco phones, you might want to try using them in SIP mode before attempting to run them in SCCP mode with Asterisk.
- July 25, 2015Read more
Last month, the Asterisk development team announced their release of Asterisk 13.4.0. You can immediately download this release here. Before you download the new release, this article will provide you with information on some of the new updates the developers included in this new version. Several issues were resolved in this release as well, some of which will be explored below. The community spoke, and Asterisk listened. Many of the issue resolutions would have not been possible without feedback from users like you.
- May 18, 2015Read more
When you invest in an effective marketing automation strategy for your business, make sure it includes VoIP call tracking tools. While marketing automation is well suited for email and social media connections and tracking, you may want a capable method to track and manage relevant phone calls as well. Consider some of the features you should look for in a VoIP call tracker and how it can boost your marketing campaigns for increased sales.
- May 11, 2015Read more
The Snom 300 SIP phone series offers breakthrough technology for easier, smarter, and cheaper office communications—some exciting news for today’s business entities. Companies of any size and scale can benefit from an economical conference bridge solution in a secure environment. The Snom 320 SIP is the solution to a Voice over Internet Protocol (VoIP) phone that consumes less power in an efficient wireless dual Ethernet environment, and your business can enjoy all of the features of a high-end system.
- May 4, 2015Read more
Desk phones are becoming a rarity and may be entirely replaced by the end of the year for some companies. Company-issued mobile phones and personal Bring Your Own Device (BYOD) policies are frequently more acceptable for many businesses. These devices are already replacing desk phones and headsets, as the equipment breaks down and contracts expire. As it becomes more costly to maintain and replace desk phones and components, companies are leaning toward future trends
- April 9, 2015Read more
Phone selling really works if you are up on the latest trends and best practices in phone communication. Whether your prospects and clients are talking, texting, or engaging socially, refined phone sales techniques go a long way toward giving you an extra edge. When you work in a modern-day sales environment, you know the importance in the approach you take and in making a good phone impression. You may have a limited opportunity to engage your prospect and turn a phone call into a sale. Here are some helpful tips to win with phone sales.
- March 16, 2015Read more
If you recently left the coffee shop with more than a cup of joe; in fact, an earful of confidential product release details overheard in a loud and lingering phone call, it is no surprise. With communication options literally at your fingertips, the temptation to answer or place a call from any location at any time seems to be an acceptable practice, with no regard for good old-fashioned manners. In fact, what is phone communication etiquette and who needs it? If you are a business professional, what you do with your mobile devices matters. There are a number of new trends for making phone calls in 2015 that might affect your next business deal.